Open Regular Part-Time and Temporary Positions
Winterthur offers privileges to our part-time and temporary staff. Many enjoy participating in our ongoing continuing education and family programs while others take delight in the discounts available at the shops and restaurant.
|Competitive Pay |
Extended Hours to Access Gardens & Grounds
|Free Parking |
Service Recognition Programs
Free Guest Passes
Discounts in the Shops & Restaurant
Current Open Regular Part-time and Temporary Positions
JOB TITLE: Public Safety Officer- Part Time On-Call
JOB RESPONSIBILITIES: This position provides for the safety and security of Winterthur staff, visitors, guests, collections and assets. By design, the Public Safety Officer I is easily recognizable and approachable, therefore, he/she must approach every person and situation with a calm and professional demeanor. He/she is often the first contact visitors have with Winterthur and the one first approached in an emergency or other assistance seeking situation. This is an entry level position into public safety.
JOB REQUIREMENTS: A valid driver’s license is required with no convictions for driving under the influence of alcohol/drugs within three years of application. A certified copy of the applicant’s driving record will be provided by the applicant upon request. The applicant cannot have a criminal conviction record for theft or sex related offenses. The applicant must be in adequate physical condition to climb stairs (nine stories), walk/stand for extended periods of time (eight hours) and work outdoors during all types of weather and physically move persons in need of assistance. The ability to perform these tasks will be determined by a physical fitness evaluation administered after a conditional offer of employment has been made. Applicants need to be able to operate a full size pick-up truck during all day and night time hours and weather and road conditions. Proficient oral communication and strong written communication skills Preferred: C.P.R./First Aid certification. Minimum – 1 years in customer service, law enforcement, fire protection, security, military service experience with proven work history and supporting references with a HS Diploma/equivalent degree. Preferred –one to three years previous law enforcement, fire protection, security, military service or general management experience
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JOB TITLE: Visitor Service Assistant Part Time Temp
JOB RESPONSIBILITIES: The Visitor Services Assistant 1 in the Winterthur Information & Tours office will provide phone information regarding Winterthur exhibitions, tours, tour packages, membership and other information related to Winterthur, and will process and sell tickets for Winterthur tours and programs using excellent customer service skills. Ensure excellent customer service by answering the telephone in a warm friendly manner and providing requested information, including general information, ticket and tour options, orientation information about Winterthur, special events, and other visitor concerns. Use the Siriusware ticketing system to book advanced reservations for individuals, bus and school groups, programs, special events, gift certificates and hotel gift certificates by selling appropriate tickets in the same sale, selling memberships, and applying coupons. Follow up with reserved groups to verify status and obtain payment. Take and adjust payments in order to ensure accurate and efficient reservation processing. Settle daily credit card sales by learning Protobase procedures when serving as the opening VSA in the WIT Office before the start of daily ticket sales. Utilize Microsoft Outlook to review updated information about WIT procedures, send group tour cancellation notices, and respond to emails received from both individuals and groups through the Winterthur website. Stay informed about Winterthur using the Business Portal. Attend required staff meetings and training sessions. Complete other training assignments including taking tours. Assist in other support services such as stuffing envelopes, fulfilling ticket donation requests and survey data entry. Expected End Date: 12/31/16
JOB REQUIREMENTS: Excellent interpersonal and telephone skills. Must be able to understand and apply a large level of detailed information as well as accurately utilize basic math skills. Computer skills required, including successfully completing Basic assessment testing in Outlook and ability to learn ticketing system is essential. Preferred: Knowledge of Delaware/Brandywine area helpful; knowledge of Siriusware ticketing system. Must be able to sit for up to 7 hours and use headset while staffing a computer workstation. May experience occasional interactions with callers where patience and self-control must override natural impulses. Able to multitask. Must be able to work some holidays, to include the three days following Thanksgiving and the five days after Christmas. Must be able to work weekends. Work assignments vary between 4 to 7 hours with 1-3 days a week during slow seasons and 3-5 days a week during the busy spring and Yuletide seasons. Minimum education: High School Diploma or equivalent degree Preferred: course work in Customer Service training and formal computer training Expected End date: 12/31/2016
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JOB TITLE: Sales Associate, Part-time Temp through 1/14/17
JOB RESPONSIBILITIES: Provides key, critical, and personal contact with customers in order to assure a high level of satisfaction, loyalty and repeat business. He/she contributes to the financial success of the store by learning about how the merchandise is related to Winterthur and working with the sales staff in selling and servicing the merchandise needs of customers at a pre-eminent level.
JOB REQUIREMENTS: Minimum education: High school diploma or equivalent. Minimum knowledge/skills: Strong interpersonal, phone and cash register skills, good ability comprehend and follow directions, strong customer service skills, good ability to work in a team environment, some knowledge of selling merchandise, able to work in a busy store environment, flexible schedule. Minimum experience: 1-3 years in the retail or customer service positions.
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JOB TITLE: PT Visitor Service Asst, Reception
JOB RESPONSIBILITIES: Will provide face-to-face information regarding Winterthur exhibitions, tours, tour packages, membership and other information related to Winterthur, and will process and sell tickets for Winterthur tours and programs using excellent customer service skills.
JOB REQUIREMENTS: Minimum education: High School Diploma or equivalent degree. Minimum knowledge/skills: Excellent interpersonal skills. Must be able to understand and apply a large level of detailed information as well as accurately utilize basic math skills. Cash handling and computer skills required, including successfully completing Basic assessment testing in Outlook and ability to learn ticketing system is essential. Good organizational skills. Able to multitask. Must be able to work weekends, some evenings and some holidays, as needed, especially during spring tour season, Yuletide and other special events; have a flexible schedule. Minimum experience: 1-3 years of sales and customer service experience.
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Applying For A Position
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If it is not possible for you to e-mail, please send your resume and cover letter to the following address:
Winterthur Museum, Garden & Library
5105 Kennett Pike
Winterthur, DE 19735
Winterthur is an Equal Opportunity Employer.