How do I purchase tickets?

You can purchase online or by calling 800.448.3883.

New this year! Advanced tickets required. All guests are required to purchase an event ticket in advance for either:

  • Friday, July 19 | 12:00–6:00 pm
  • Saturday, July 20 | 10:00 am–4:00 pm
  • Sunday, July 21 | 10:00 am–4:00 pm

What is included with my Artisan Market Admission ticket?

  • More than 100 local artisans.   
  • Live music throughout the weekend in various locations, including Market Bites (near the Greenhouses), Clenny Run Lawn, and Enchanted Woods.
  • Access to the self-paced house tour (on a first-come, first-served basis as capacity is limited), exhibitions, garden, and estate. No garden tram or specialty tours offered this weekend. 
  • This is a rain-or-shine event.   

What is the cost to attend Artisan Market?

Early Bird ticket pricing is available May 3–June 30, 2024. After June 30, standard pricing is in effect for Artisan Market.

  • Adult: $25 through June 30; $35 after June 30
  • Member: $0 through June 30; $10 after June 30
  • Member guest passes:  $0 through June 30; $10 after June 30
  • Senior (62+): $23 through June 30; $33 after June 30
  • Student (13 and older; valid ID required for college students): $23 through June 30; $33 after June 30
  • Child (3–12): $8 
  • Infant (under 2): Free 
  • Member child: Free

Where do I enter?

  • Review the map of the estate to see where all the activities of Artisan Market are located.
  • On Friday, July 19, all guests will enter Winterthur’s main gate and park in the Visitor Center Parking Lot.  
  • On Saturday, July 20 and Sunday, July 21, General Parking guests will enter “Gate 3” on Winterthur’s property. This is not the main gate to Winterthur but about 100 yards south on Kennett Pike. It will be marked with large signs.  
  • For Premium Parking guests (Saturday and Sunday only), please enter through the main gate. Your parking pass will be reviewed upon entering in order to proceed to the Visitor Center Parking lot. Please visit “What is Premium Parking?” for additional information. 
  • As this is a high-traffic event, please be prepared for a short wait while entering the estate. There will be a police escort managing traffic on Route 52/Kennett Pike. Please be patient as we accomodate the larger-than-normal crowds. Please have your tickets ready when entering the gate.  

Where do I park?

  • All non-premium parking guests will park in the field for the day. Once parked, please make your way to the “Check-in Tent.” 
  • Please have your tickets ready to be scanned to receive your wristband. You will then board transportation to take you to the main garden area of the Artisan Market. Guests will not be able to enter the event without a wristband. Wristband colors will change each day. 
  • For accessible parking, please have your tag visible when entering the estate. Parking attendants will guide you to the reserved accessible spaces in the field.

What is Premium Parking?

  • Premium Parking is available on Saturday and Sunday.
  • This parking area will provide access to the Visitor Center Parking Lot, which is the closest area for guests to park and walk to the Artisan Market activities. There is a limited number of spaces available for each day.
  • Guests will receive a one-day parking permit by mail for the registered vehicle prior to Artisan Market.
  • Parking passes must be displayed on the mirror/dash when arriving at the main entrance on the designated day of your tickets; otherwise, you will be directed to the General Parking area.
  • Once parked, walk to the Visitor Center lobby (make your way to the crosswalk in the parking lot and walk down the hill) to finish checking in to receive your wristband. Please have your pre-purchased tickets ready to be scanned upon arrival.  
  • There are a limited number of Premium Parking spaces available for Saturday and Sunday, with passes valid for one day only. 
  • Premium parking sales have been extended; reserve by July 11!

Where is Accessible Parking?

  • Please have your Accessible Parking tag on display when you enter the estate. You will be directed to the accessible spaces in the General Parking field and will have your ticket scanned at the Check-in Tent.  
  • For Premium Parking guests, accessible spaces are indicated in the Visitor Center Parking lot. 

How best do I navigate the grounds?

  • Review the map of the estate to see how best to navigate the estate.
  • Winterthur is a vast estate with uneven terrain. Please plan accordingly for this summer day with appropriate footwear and attire. There are various transportation vehicles available for guests to get to each Artisan Market “hub” throughout the estate. 
  • While you’re joining us, be sure to explore the garden, the galleries, and self-guided house tour to experience all that Winterthur has to offer. Please note that, while a house tour is included in your ticket, we will have limited capacity this weekend. House tours will be provided on a first-come, first-served basis with estimated wait times of 15 minutes.  
  • As it is summertime and Artisan Market occurs outdoors, please be sure to bring a water bottle and breathable clothing. There are shaded areas throughout the estate. There are water fountains located inside the Visitor Center, Brown Horticultural Center, and the Galleries Reception Area. Water bottle filling stations are available outside of restrooms near Enchanted Woods (Quarry Garden restroom) and at the Reflecting Pool.
  • Artisan Market weekend typically welcomes over 5,000 guests across the three days. There will be many Winterthur team members along the way to happily answer your questions. Look for anyone with a green button! 

What transportation options are available?

  • Review the map of the estate to see where transportation stops are located (denoted as the “T” icon).
  • Shuttle buses and open-air trams will transport guests throughout the estate. Once you have parked and checked in, hop aboard a vehicle to transport you to the Visitor Center to begin your day. All shopping locations are also walkable; each is about a 5–10-minute walk from the others.  
  • Transportation will be roving throughout the estate all day for you to hop on and off. Please note where the stops are located on the map and reference the names in case you need assistance: Visitor Center, Greenhouse (Market Bites), Clenny Run lawn, West Gallery Circle, The Galleries (Aspiring Artisans), Enchanted Woods, and Parking. 
  • Please utilize all transportation as needed throughout the weekend as each will allow you to visit all aspects of Artisan Market. All vehicles go to all stops and run on the same route. For questions, please visit any Information Hub or ask a Winterthur Team Member (look for someone with a green button). 

Where can I fill my water bottle and use the restroom?

Along with the food trucks and cafes located throughout the estate to purchase water and beverages, there will be several water bottle filling stations/water fountains available as well as restrooms in the following places:

  • Visitor Center
  • Brown Horticulture Learning Center (Greenhouse area/Market Bites)
  • Museum Store
  • The Galleries (Aspiring Artisan location)
  • Reflecting Pool (along the walking route from The Galleries to Enchanted Woods)
  • Quarry Garden restroom (adjacent to Enchanted Woods)

Review the map of the estate to see where there are spaces to refill your water bottle and use the restroom (denoted as the restroom icon).

Where do I retrieve my concierge large item pickup?

  • Should you purchase a large/oversized item (furniture, lawn items, paintings, etc.) and are unable to carry it by hand or take it on the tram/shuttle, you are welcome to use the Concierge Product Delivery service provided by Winterthur.  
  • Each artisan will have slips that you will fill out with contact details for the purchased item.  
  • Items will be transported to the Picnic House (a small building toward the back of the Visitor Center Parking Lot), where you can pick the item up when you are ready to depart. 
  • If you parked in the General Parking field, please make your way to your vehicle, enter at the main gate, present your concierge slip at the Guard House, and make your way to the Picnic House, as directed, for your item. 
  • Feel free to ask an artisan about this service so you don’t have to carry items throughout your time. 

What is the weather protocol?

  • The event is rain or shine for all three days. No refunds.

Are dogs welcome to join?

  • Only service dogs are permitted on the Winterthur estate.

How do I become a Winterthur Member?

  • Please visit our Membership webpage for more information, or visit the Visitor Center during Artisan Market for more information on how to join. Winterthur Members receive many benefits, including discounted ticketing for all ticket options. 
  • Member tickets are free of charge through June 30 and $10 for tickets purchased after June 30.

What house and garden tours will be available?

  • The self-guided house tour is available with limited capacity; first-come, first-served. 
  • Entry to the house tour on Friday, July 19, will be from 12:00 to 5:15 pm with house closing at 6:00 pm. On Saturday and Sunday, July 20–21, entry to the house will be from 10:00 am to 3:45 pm with house closing at 4:00 pm.
  • There are no specialty guided tours in the house or Garden Tran Tours during Artisan Market. 

What reciprocal admissions are accepted during Artisan Market?

  • ACCESS, Museums for All, the Delaware Libraries Museum Pass Program, and the Brandywine Treasure Trail Passport will all be accepted.
  • ROAM, AHS, and NARM will not be accepted.

How does one become an artisan for next year?

  • Applications for the 2025 Artisan Market will be live on Winterthur’s website in January 2025. For more details on becoming an artisan, please visit this year’s Vendor Information Page and set a reminder to apply next year!
  • Each year, all interested artisans submit an online artisan application for consideration. Given the competitive nature of the application process and Winterthur’s desire to have a variable selection of vendor mediums, your acceptance from previous years does not guarantee acceptance in future years.

You’ve arrived, now what?

Review the map of the estate to see where all the activities of Artisan Market are located.

On a normal day, Winterthur’s vast estate can be a confusing place, and now we’ve added a multitude of activities into the mix. Please see a suggested “route” to be sure to enjoy all aspects of Artisan Market and Winterthur!

You’ve parked, checked in with your ticket, received your wristband and map, and now are on your way to explore and shop. Here is a suggested itinerary for your day:

1. Start at the Visitor Center. Fill your water bottle, use the restroom, grab a bite, and make your way to the Visitor Center Patio to start your shopping journey with about 10 artisans. 

2. Make your way up the small hill, through the tunnel, and take the first right to the Greenhouses, where you will enter the Market Bites hub. Here, you’ll find:

  • Culinary artisans
  • Seating within the Greenhouses to enjoy food and beverage from local food trucks 
  • Live music
  • Restrooms and water fountains inside the Brown Horticulture Learning Center
  • Tour the historic Head House building and learn a bit more about how this space was used during Winterthur founder Henry Francis du Pont’s time. 

3. Follow the paved pathway lined with the market stands and make your way towards the Museum/House. If you’re interested in taking a self-guided house tour (might as well enjoy the historic home and some AC!), make your way to the left to enter the Conservatory. Please note that house tours are available on a first-come, first-served basis as the house has limited capacity. You do not need a ticket to tour the house. It is included in your Artisan Market ticket – just walk up.

4. Continue down the hill to the Museum Store for additional shopping, restrooms, and concessions. 

5. As you exit the café to the Cottage Patio, take a seat to enjoy the beauty of Clenny Run Lawn and listen to some live music before exploring the 30 artisans in this location and enjoying a bite or beverage (located on the grass). 

6. Meander past the stream and make your way to the West Circle at the Galleries to visit about six artisans and cool off with cocktail by Bubbles & Brews.

7. Make your way indoors to The Galleries where you will find Aspiring Artisans and the Transformations: Contemporary Artists at Winterthur exhibition (water fountain and restrooms available, too).

  • There is an Information Desk in this location. 
  • The Member Lounge is located in the Montgomery Room. 

8. Then, exit on the opposite end to the East Side of the estate. Here, you can hop on a vehicle to escort you to the final major hub, Enchanted Woods, or make your way through the Campbell Collection of Soup Tureens and Reflecting Pool (restrooms and water fountain) to the next shopping experience. 

  • In Enchanted Woods, you’ll find about 40 artisans, live music, food trucks, and a tented area in which to sit and enjoy the summer day. 

9. Once you’ve experienced it all and you’re ready to make your way back to your car, walk down the hill, or hop on a vehicle to take you to The Galleries. Walk through the Galleries building once more, and on the other side, hop on a vehicle to take you back to the parking area. Any vehicle will take you to additional shopping areas or to your car. 

Map

Guests will receive a map upon arrival, but here is a handy reference for you to explore in advance and note where all the vendor areas and activities are located, as well as transportation stops, food and beverage spots, water bottle refill stations, and restrooms.

You may purchase tickets online or by calling 800.448.3883.

Thank you for experiencing the Artisan Market at Winterthur with us this year!